Our amazing team members are our biggest asset and that’s why we’re passionate about providing them with a safe workplace where they are empowered to do the best for our customers, whether they’re working in one of our stores, Distribution Centres or our Store Support Centre (what we call head office).
We're committed to investing in their development and offer a range of externally accredited training, such as City & Guilds gardening and kitchen design qualifications. All our training programmes are designed to help provide our teams with all the product knowledge and expertise they need to help customers create homes and gardens they love.
At the start of 2020, we also rolled out a new customer service and culture programme to all 5,600 team members, to really bring to life how we keep it simple and work together to make it our mission to inspire customers every day.
During the Covid lockdown we stood together with our store teams campaigning for retail worker rights including partnering with the British Retail Consortium (BRC) to urge shoppers to play their part in creating a safe environment for retail teams, adding ‘Be Respectful to Shop Staff’ into a five point code of conduct launched for shoppers.
We think it’s a pretty great place to work but don’t just take our word for it!
Tony, a Buying Manager at our Store Support Centre: “I joined Homebase on Halloween in 1988 and 32 years later am still under the spell! It’s an honour to work in such a professional, approachable and hard-working team with such fantastic retailing knowledge. We work quickly to identify new opportunities and to make decisions that put our customers first – all with a big smile!”
Maria, a team member at our Birmingham Selly Oak store: “I love the pace and the energy – it matches my own! I’m given the freedom to always look for inspirational ways to showcase the products we sell and my opinion is valued. This inspiration lets me help customers with whatever they’re trying to do in their home or garden, from choosing the perfect paint colour to finding an outdoor dining set that works for their family. Every day of my two and half years at Homebase has been different from the last and I’m excited to see what the future holds.”
Are you interested in joining our team? Click here to browse our current recruitment opportunities.