Rated 3.5 out of 5 by 2
Rated 3 out of 5 by J.C. Product qualitu
The product is reasonable for its price point but the delivery and customer service from the manufacturers Forrest gardens was quite shoddy. The item is delivered direct from the manufacture,this is not stated on the homebase website on this item, Forrest gardens did not arrive within the 4 hour allotted time slot as promised via the email sent. I had to call forest gardens customer service to enquirer where my delivery was only to bet told there had been problems earlier and I should expect it within the next three to four hours even though it had been promised from 0944-1344 I was not impressed and asked why did they not call or email to let me know . It was just expected by Forrest gardens customer services that I would accept this . I asked to speak to the supervisor and was asked by the customer services operator why I wanted to speak to the supervisor! Blatantly not the sharpest tool in the box.
02 May 2015
Rated 4 out of 5 by throttle good product good delivery
delivered quickly and good quality and price for this product
20 August 2014