Shop Safely With Homebase
We take security very seriously, so you can purchase with peace of mind.
Your browser will enter a secure connection with Homebase as soon as you visit our site.
You can check you're shopping in a secure environment by looking for a padlock and https:// in the address bar. Being in secure mode means all your details are encrypted to help keep them safe.
All orders placed on our website go via a Secure Socket Layer (SSL).
This technology prevents you from accidentally revealing personal information using an unsecured connection. During payment, we also ask for your card billing address as an additional security check.
Other security checks, such as the card signature code, also protect your credit or debit card details online. We use your card details to process your orders and we'll ask for them for every order placed.
Verified by Visa and MasterCard SecureCode
We put your safety first, and that's why Homebase.co.uk participates in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard in association with the bank that issued your credit or debit card. They aim to protect your details when you shop online by ensuring your card isn't being used by someone else.
If your card qualifies for one of these services (not all cards do), you'll be taken to a page hosted by your card issuer. This is a totally secure process - the information you give is completely private. It will only be visible to you and your card issuer, and would never be shared with other parties.
If your card qualifies and you haven't registered before, you'll need to follow the on-screen instructions to register securely and create a password for your card. This isn't the same as the PIN number you use for your regular shopping, it's an online shopping code you can use to identify yourself and your card when buying on Homebase.co.uk or any other participating websites.
Once registered, you'll be taken back to Homebase.co.uk to complete your order.
If you've already registered, you'll need to use your password for future online transactions.
Want to know more or think the process sounds a bit tricky? Please contact your card issuer for advice.
Security of your personal details
We love to email you from time to time. But we'll never send an email asking for your security information or login details, or direct you to a web page that asks for this information.
If you get an email that appears to be from Homebase, but you suspect is fraudulent, please don't click on any links in the email or provide any credit card or login details.
Prefer Klarna? Payments will be done via Klarna during our check out process. View their Buyer Protection details.
Prefer Paypal? Payments will be done via your Paypal login during our check out process. For full details, take a look at theirSafety & Security policy.