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Product warranties

Our Warranty Promise

We do everything we can to ensure our products are the very best they can be. That's why our products are guaranteed against manufacturing defects for a year, sometimes longer. In which case, the longer period will be marked on the product or included in the product text, and details of the guarantee will be included in the product.

Our guarantee does not cover the product where the fault is due to misuse, abuse, neglect, use in contravention of the instructions, or where the product has been the subject of unauthorised modifications or alterations, or the subject of commercial use.

If you have a problem with the product within the guarantee period, please return it to your nearest store. If the item is shown to have an inherent defect present at the time of sale, the store will provide you with a replacement. Your statutory rights remain unaffected, in particular any rights you have under the Consumer Rights Act 2015.

Please be aware: Guarantees are non-transferable

HHGL Limited trading as Homebase, Witan Gate House, 500-600 Witan Gate, Milton Keynes, MK9 1BA