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Safety & Security
How to fit a lock
Take up your next DIY challenge with help from the Homebase guides. Learn how to fit a new door lock with our expert online guide. Read all about it now.
How to put up a shelf
Take the guesswork out of putting up your shelves with this useful guide by Homebase. Explore the detailed how to guide & make DIY a straightforward exercise.
How to insulate your loft
Loft insulation is one of the best ways to save money around the home. It only takes a few hours to do, so find out all you need to know in this Homebase guide.
How to lay a brick wall
With the right equipment you can save yourself the cost and inconvenience of getting the builders in – and build a wall yourself.
Outdoor lighting & heating
Outdoor heating buying guide
Find the perfect outdoor heating for your garden with our buying guide. Browse our chimeneas, fire pits & more to see what is best suited to your garden today!
Plant of the moment
October plant of the month
Take a look at which plants will look their best in your garden right now
Kitchen & Bathroom
Kitchen planning & installation
Your dream kitchen is as easy as...plan, select, create, enjoy!
How to replace a worktop
Step up to the challenge of replacing a kitchen worktop in your home with our expert guide. Check out the Homebase tips with 9 steps to help solve the problem.
Update your space and create a beautiful autumnal look in every room
How to hang & remove wallpaper
Learn how to hang and remove wall paper with our step-by-step guide. Whether you want to create a focal wall or want to spruce up your home decor, watch now.
How to paint walls & ceilings
"Get the finish you crave in any room with our expert painting tips. The Homebase guide gives help & advice when it comes to painting walls & ceilings. Read now. "
How to measure & hang blinds
Transform the look of any room by hanging window blinds correctly. Use the Homebase guide & video for tips & advice to ensure you find the right measurements.
Blinds buying guide
Cost-effective & durable, blinds are seen throughout modern homes. Get buying advice on these contemporary fittings & their advantages with the Homebase guide.
Important Safety Notice
Tee zed have announced a recall of certain models of Dreambaby nightlight
Click here for full details
Dimplex have announced a recall of certain models of portable dehumidifier
It has been brought to our attention that there are still a small number of Peckish Complete Energy Ball tubs featuring a free feeder (see image right) in the marketplace. (Article code: 203198)
This product has been recalled as the free feeders can in certain circumstances cause harm to birds. We are taking this matter extremely seriously and are in the process of contacting all retailers to make sure all remaining stock is removed.
Anyone who still has one of these free spring feeders please stop using immediately and contact the Peckish customer service team at firstname.lastname@example.org
Doormats affected: Rubber Backed Doormat 518148, Fashion Coir Doormats 212820 and 210725.
Homebase has become aware of a safety issue on the above PVC backed Coir Doormats. The doormats can become slippery in cold weather due to a manufacturing issue.
If you have purchased one of these items after 1st July 2015, please stop using it immediately and return it to your nearest Homebase store for a full refund.
No other PVC backed coir doormats or product purchased before 1st July 2015 are affected by this recall.
Homebase apologises for any inconvenience caused by this recall. If you need to speak to us about this recall please contact our Customer Services Department on:
UK number: 034 50668888
ROI number: (01)2477708
As part of our ongoing quality monitoring programme, Russell Hobbs has identified a defect on a small batch of our white plastic 850ml travel kettles, model number 14178. The defect may cause the switch in the handle to overheat and in certain circumstances could result in a fire.
The model number can be found on the underside of the kettle within a rectangular shaped label that also contains a five digit batch code. If you have a model 14178 kettle then you will also need to check the batch code, the location of which is shown in the diagram above. If the first three digits of the batch code start with the number 280 up to 365 and end in 14, or the first three digits start with the number 001 up to 240 and end in 15, then you have an affected kettle.
Please visit our website at www.russellhobbs.co.uk/product-info or contact our customer service departments on the following numbers for more information;
UK: Freephone landline and mobile: 0808 168 4499
Eire: Freephone landline and mobile: 1 800 992 212
We will then advise you how to return your kettle for an alternative model or a full refund of the purchase price.
We would like to thank you for your co-operation and apologise for any inconvenience.
No other Russell Hobbs products or kettles are affected by this recall.
InSinkErator® Announces Voluntary Corrective Action on Certain Disposer Models
Click here for details
Kidde Safety Europe Ltd has identified a potential safety issue with regard to fire blankets sized 1m2 which may impact the fire blankets’ effectiveness in the event of an oil pan fire. No reports of any adverse incidents have been received to date. However, testing of certain fire blankets has identified a risk that the affected fire blankets may not fully extinguish an oil pan fire and/or may allow the fire to re-ignite very soon after application of the fire blanket. Accordingly, a recall has been initiated on a precautionary basis to ensure end-user safety.
If you have one of the potentially affected fire blankets, you must not use it on any oil pan fire.
Please remove the fire blanket and return it to the retailer it was purchased from as soon as possible. Kidde Safety Europe Ltd will arrange for a compliant replacement fire blanket to be supplied to you which meets the British safety standard.
The potentially affected fire blankets are 1m² in size. The fire blanket containers are labelled with the brand name Kidde or Lifesaver and are marked with the kitemark symbol. The Kitemark Licence Number 35021 is also displayed on the container where marked below. The label on the fire blanket refers to Homesaver.
These details can be found on the fire blanket containers as shown in photos below
If you have any questions please do not hesitate to contact the Kidde Safety helpline on:
FREEPHONE 0800 917 0722 or email to email@example.com
For further information see our website at: www.kiddesafetyeurope.co.uk
We wish to thank you for your cooperation and apologise for any inconvenience.
Product numbers: 623182
We have become aware of a potential safety issue on the above dehumidifiers that may cause them to overheat and cause a fire hazard. This recall only affects the above products sold between June 2006 and December 2008. If in any doubt please ring the Helpline to obtain advice.
We advise customers who purchased one of these products to disconnect it immediately and return it to the nearest Homebase store for a full refund.
We strive to provide customer satisfaction and safe quality products at all times and would like to apologise to our customers for any inconvenience that this may have caused.
24hr HELPLINE NUMBER: 0800 389 4039
Or: 0370 2422993
We have identified a quality concern with the LED Nightlight which may cause the product to fail prematurely.
The product has been made without an internal fuse, and in certain situations this may lead to premature failure of other components. Whilst the product fails in a safe manner it does not fully comply with the low voltage Directive. We have taken the decision to recall the product as a precautionary measure.
Please stop using the product and return it to store for a full refund.
Alternatively, please call customer services on the following number: 0345 077 8888.
No other nightlight products are affected. We apologise for any inconvenience caused.
Homebase has become aware of a safety concern with this product.
There is a wooden post which supports the head of the figure. The pointed profile of the post may pose the risk if it becomes exposed.
If you have one of these items purchased from Homebase please STOP USING IT IMMEDIATELY.
Please return the product to your nearest Homebase Store for a full refund.
No other Homebase products are affected by this notice.
All Window Blind cords should be secured out of reach of small children.
Young children have been strangled by loops in pull-cords, chains and tapes that operate the product.
To avoid strangulation and entanglement, keep cords out of the reach of young children. Cords may become wrapped around a child's neck.
Move beds, cots and furniture away from the window so that they are not covering the cords.
Do not tie cords together. Make sure cords do not twist and create a loop.
Any customers with small children who are concerned can obtain a free kit which will contain a cleat for use with roman blinds and a cord tidy for use with roller blinds. Please contact our Customer Services Department 0800 389 0278.
Article number: 866055
Homebase has become aware of a safety concern with the Aluminium high back chair.
There is a risk the chair could collapse causing the user to fall back unexpectedly.
If you have one of these items purchased from Homebase after February 2012 please STOP USING IT IMMEDIATELY.
Article number: 495437
Homebase has become aware of a safety concern with the Homebase brand dust masks.
The product fails to comply with the applicable safety standard as a result the product will not provide sufficient respiratory protection.
If you have one of these items purchased from Homebase after October 2010 please STOP USING IT IMMEDIATELY.
No other dust mask is affected by this notice.
Article number: 648417.
On sale in homebase stores between February 2011 and April 2011
Despite rigorous quality control procedures it has been brought to Bentley's attention that in some instances the FOLDING STEP sold through Homebase may not be capable of supporting the weight of the user and could result in the step breaking unexpectedly.
PLEASE STOP USING IT IMMEDIATELY
And return the product to your nearest Homebase store to obtain a refund. Alternatively please call the Bentley customer services team on 01509 224 584 for further information and advice on this product recall.
PLEASE NOTE THAT NO OTHER BENTLEY PRODUCT IS AFFECTED BY THIS RECALL.
Article number: 991788.
Homebase has become aware of a safety concern with the above product.
There is a risk that the product may suffer an electrical fault which could lead to the risk of electric shock when handling the product in use.
If you have one of these items purchased from Homebase between 1st October 2010 and 28th November 2011 please STOP USING IT IMMEDIATELY.
Barcode number: 5013669955739
The defect may result in significant overheating of the fuse wire and associated fuse carrier and there is a potential RISK of FIRE.
If you have one of these items purchased from Homebase between 1st July 2011 and 31st January 2012 please STOP USING IT IMMEDIATELY.
This recall only applies to 5 AMP FUSE WIRE purchased between 1st July 2011 and 31st January 2012. 15 Amp and 30 Amp fuse wire supplied on the same card is not affected by this recall and operates as intended.