Contact us

Please contact us using one of the options below. Alternatively, take a look at our FAQ page.

Contact us by Email

Furniture enquiries:

Homeware, DIY or garden accessories enquiries:

Fitted bedroom and bathroom enquiries:

Kitchen enquiries:

For all other enquiries please email:

Please include any of the following relevant details to help us with your enquiry:
- Order number
- Product number
- Full name
- Full address including postcode
- Contact details

We'll do our very best to answer your email within 48 hours.
If your question is urgent please call us.

Contact us by telephone

0345 077 8888 (UK)

0124 77708 (Republic of Ireland)

Lines are open:
Monday to Friday 8am-8pm
Saturday 9am-5pm
Sunday 10am-4pm

Calls may be monitored and recorded for staff training purposes.


For any business enquiries

0845 601 6911 (Homebase switchboard)

Manufacturers help lines

To contact the manufacturer directly please see our manufacturers helpline page.

Contact us via Twitter

Official tweets from the Homebase Customer Services team - get in touch for help and feedback here:


Nectar account queries

Collect and spend Nectar points at Homebase. For full details visit our Nectar page.

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If you become a Homebase Affiliate and a customer purchases a product from via your link, we pay you a commission to reward you for bringing us that sale. It's that easy. For more information please visit our affiliate page.