How the Guarantees Work
The 10 Year Guarantees and the Cookshop Lifetime Guarantee apply from the date of purchase by the original owner, whether a self-purchase or received as a gift. The guarantees cover faulty workmanship and/or materials when the product is used in normal, domestic situations and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.
Defective products will be replaced free of charge with a similar product, or one of equivalent value if the original product is no longer in production. Please note that in the case of a set only the faulty item will be replaced.
The following are excluded from the terms and conditions of the guarantees:
• Damage caused by foreseeable wear and tear, accident, misuse, abuse or commercial use.
• Scratches, stains, discolouration, corrosion or damage from overheating, food or water.
• Consequential damage is expressly excluded from these guarantees.
The guarantees do not affect your statutory rights. We reserve the right to change product specifications at any time. Care and use provided at the time of purchase remain applicable.
For more information or to register your collection please visit the Denby website.