Product recalls and safety information
Important Safety Notice
We have identified a quality concern with the LED Nightlight which may cause the product to fail prematurely.
The product has been made without an internal fuse, and in certain situations this may lead to premature failure of other components. Whilst the product fails in a safe manner it does not fully comply with the low voltage Directive. We have taken the decision to recall the product as a precautionary measure.
Please stop using the product and return it to store for a full refund.
Alternatively, please call customer services on the following number: 0845 640 2020.
No other nightlight products are affected. We apologise for any inconvenience caused.
Important Safety Notice
Homebase has become aware of a safety concern with this product.
There is a wooden post which supports the head of the figure. The pointed profile of the post may pose the risk if it becomes exposed.
If you have one of these items purchased from Homebase please STOP USING IT immediately.
Please return the product to your nearest Homebase Store for a full refund.
No other Homebase products are affected by this notice.
Important Safety Notice
All Window Blind cords should be secured out of reach of small children.
Young children have been strangled by loops in pull-cords, chains and tapes that operate the product.
To avoid strangulation and entanglement, keep cords out of the reach of young children. Cords may become wrapped around a child's neck.
Move beds, cots and furniture away from the window so that they are not covering the cords.
Do not tie cords together. Make sure cords do not twist and create a loop.
Any customers with small children who are concerned can obtain a free kit which will contain a cleat for use with roman blinds and a cord tidy for use with roller blinds. Please contact our Customer Services Department 0800 389 0278.
Important Safety Notice
Article number: 866055
Homebase has become aware of a safety concern with the Aluminium high back chair.
There is a risk the chair could collapse causing the user to fall back unexpectedly.
If you have one of these items purchased from Homebase after February 2012 please STOP USING IT immediately.
Please return the product to your nearest Homebase Store for a full refund.
No other Homebase products are affected by this notice.
Important Safety Notice
Article number: 495437
Homebase has become aware of a safety concern with the Homebase brand dust masks.
The product fails to comply with the applicable safety standard as a result the product will not provide sufficient respiratory protection.
If you have one of these items purchased from Homebase after October 2010 please STOP USING IT immediately.
Please return the product to your nearest Homebase Store for a full refund.
No other dust mask is affected by this notice.
Important Safety Notice
Article number: 648417.
On sale in homebase stores between February 2011 and April 2011
Despite rigorous quality control procedures it has been brought to Bentley's attention that in some instances the FOLDING STEP sold through Homebase may not be capable of supporting the weight of the user and could result in the step breaking unexpectedly. Green and Yellow has also been supplied.
PLEASE STOP USING IT IMMEDIATELY
And return the product to your nearest Homebase store to obtain a refund. Alternatively please call the Bentley customer services team on 01509 224 584 for further information and advice on this product recall.
PLEASE NOTE THAT NO OTHER BENTLEY PRODUCT IS AFFECTED BY THIS RECALL.
Important Safety Notice
Article number: 991788.
Homebase has become aware of a safety concern with the above product.
There is a risk that the product may suffer an electrical fault which could lead to the risk of electric shock when handling the product in use.
If you have one of these items purchased from Homebase between 1st October 2010 and 28th November 2011 please STOP USING IT immediately.
Please return the product to your nearest Homebase Store for a full refund.
No other Homebase products are affected by this notice.
Important Safety Notice
Barcode number: 5013669955739
Homebase has become aware of a safety concern with the above product.
The defect may result in significant overheating of the fuse wire and associated fuse carrier and there is a potential RISK of FIRE.
If you have one of these items purchased from Homebase between 1st July 2011 and 31st January 2012 please STOP USING IT immediately.
Please return the product to your nearest Homebase Store for a full refund.
This recall only applies to 5 AMP FUSE WIRE purchased between 1st July 2011 and 31st January 2012. 15 Amp and 30 Amp fuse wire supplied on the same card is not affected by this recall and operates as intended.
No other Homebase products are affected by this notice.
