Corporate responsibility - The basis of good business

Corporate responsibility

We’re clear that what makes a business a ‘good’ business is not only profitability and growth but also a responsible attitude to our environment and local communities. The incentives are clear: a great shopping experience for our customers, a great place to work for our colleagues and business of which we can all be proud. Our responsible approach isn’t a one-off initiative: it’s about the way we work – day in and day out – and has a far reaching impact on individuals, organisations and society.

Environment strategy

• Reduce the impact our business has on the environment – keeping green and clean
• Offer products, services and information that help our customers live more sustainable lives – shopping for tomorrow
• Help our customers to reduce their waste – shopping for tomorrow
• Source the best products whilst minimising our social and environmental impact – sourcing with care

Community strategy

• Have a positive impact on the communities in which we operate – being a good neighbour
• Have a positive impact on our brand reputation by connecting with customers, particularly in the local community – being a good neighbour
• Engage colleagues and make them proud to work for our business – building a great place to work
• Raise awareness of environmental issues amongst colleagues and customers – building a great place to work

We believe that working to meet these objectives is the best way to live up to your expectations of us as a retailer, enhance our reputation and manage our resources effectively despite rising costs.