To contact the manufacturer directly please see our manufacturers helpline page.
If you have a question about a product that can be ordered on our website or regarding an order you've already placed, please select from the most appropriate option below, providing as much detail as possible, including
- Order number
- Catalogue number
- Full name
- Full address including postcode
- Contact details
For furniture product queries please click here or email firstname.lastname@example.org
For homeware, DIY or garden accessories queries please click here or email email@example.com
For fitted bedroom and bathroom queries please click here or email firstname.lastname@example.org
For kitchen products queries please click here or email email@example.com
For any other queries regarding smaller goods please click here or email firstname.lastname@example.org
For anything else please click here or email email@example.com
We'll do our very best to answer your email within 48 hours but please help us to get to your query as quickly as possible by leaving 72 hours before chasing a response.
If your question is urgent, please remember that you can call us on 0845 077 8888 (UK) or 0124 77708 (Republic of Ireland).
0845 077 8888 (UK)
0124 77708 (Republic of Ireland)
Lines are open: Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm
Calls may be monitored and recorded for staff training purposes.
Official tweets from the Homebase Customer Services team - get in touch for help and feedback here: @homebase_help.
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