Privacy Policy

Homebase Financial Services Website
(Updated 14/12/04)

Homebase Limited ("Homebase") a company incorporated in England, is an appointed representative of Home Retail Group Insurance Service Limited. Both are members of Home Retail Group ("the Group"). The Group ("we","us") also includes Argos Limited, Home Retail Group Card Services Limited, ARG Personal Loans Limited and their associated companies. A full list of companies is available upon request from the Data Protection Compliance Manager, Argos Retail Group, Avebury, 488-499 Avebury Boulevard, Milton Keynes MK9 2NW.

The purpose of this Privacy Policy statement is to explain how we use personal information that we may obtain about you on this Homebase Financial Services website. By using the web site you agree to the use of your information as set out below.

Use of your Personal Information
When you use certain products and services, you may be required to provide your details, for example, in applying for a home insurance quotation. For an explanation of how your information will be used, please refer to the specific privacy policy statements, which will be brought to your attention for such specific products and services.

We may also use your information for the following purposes:
• To administer our website services
• For assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme.
• To administer any prize draws or competitions you may enter.

Marketing Programme
When you provide us with your information, the specific privacy policy for any product or service will explain to you how we may use information to select products or services which we think will interest you. We may keep you informed of such products and services (including special offers, discounts, offers, competitions and so on by any of the following methods: e-mail, telephone, SMS text message, post, or otherwise (including products and services of other companies and organisations) which we consider may be of interest to you. If you do not wish to receive such information you will be provided with the means to indicate this when you use the particular products or services on this website.

Disclosure of Your Information
We may give information about you to the following, who may use it for the same purposes as set out above:
• to other companies in the Group
• to employees and agents of the Group to administer any accounts, products and services provided to you by the Group now or in the future
• agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs
• to other organisations for the administration of prize draws or competitions
• to anyone to whom we transfer or may transfer our rights and duties under our agreement with you
• if we have a duty to do so or if the law allows us to do so

In carrying out any of the above activities, we may transfer data outside the European Economic Area to countries which may not necessarily give you the same level of protection in the use of your personal information.

Cookies
A cookie is an element of data that a website can send to your internet browser, which may then store it on your system. You can find out more about how cookies work at www.allaboutcookies.org. Cookies may be used by us to provide you with, for example, customised information from our website. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user friendly, for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website.

If you wish, you can usually adjust your browser so that your computer does not accept cookies. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. If you click on the help menu of your browser and search under 'cookies' you will be able to find out how to adjust your browser in these ways.

Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our web sites. We do not use your IP address to identify you personally.

Security
We will treat all of your information in strict confidence and in accordance with all applicable data protection and privacy laws and we will endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

When you enter personal details on this site you may see your browser show a padlock or key at the bottom right hand side of your screen. For more information about the security settings double click on this icon when it appears.

General
Please be aware that our site may link to web sites belonging to third parties outside of the Group which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites

You have the right to see a copy of any personal data (as defined in the Data Protection Act 1998) that we keep about you, upon receipt of a written request and payment of a fee. If you wish to see your information or are concerned that any of the information we hold on you is incorrect please contact us at: Homebase Website Customer Services, Acton Gate, Stafford ST18 9AR. Email: enquiries@homebase.co.uk