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Service guarantee

Here at Homebase we are committed to delivering great products and services for you.

We understand that customers need a guarantee for peace of mind and that's why we offer the following free guarantees for our kitchens, bathrooms and our Schreiber fitted bedroom range.



Kitchen cabinets, doors and drawer fronts are covered by a full:

  • - Essentials 5 year guarantee
  • - Hygena 10 year guarantee
  • - Schreiber 15 year guarantee
  • - Odina 25 year guarantee

In the unlikely event of any defects arising during that time due to faulty manufacture or materials, Homebase guarantees to repair or replace any faulty components, provided they have not been subject to any form of maltreatment.

All other components of your (Essentials/Hygena/Schreiber/Odina) kitchen are covered by a 1 year Homebase guarantee.

N.B. Certain components have longer manufacturer’s guarantees, please refer to your particular components for details.

View conditions of guarantee


10 year guarantee applies to all Homebase basins, toilets and baths. Applies to ceramic ware only, excludes siphons, values and toilet seats.  

Baths featuring whirlpools have a separate 2 year manufacturing guarantee covering any defects related to the whirlpool system.

Lifetime guarantee on all Ideal Standard ceramic basins and 25 year guarantee on acrylic baths.

5 year guarantee applies to all Schreiber vanity furniture, including Alvor, Bracciano, Monaco and Varese (all other vanity furniture is guaranteed for 2 years.)

5 year guarantee on all taps with the exception of gold finish models. As gold is softer than chrome, a 3 year guarantee covers this finish.

Heated towel rails are covered by the 5 year guarantee unless not stated.

View conditions of guarantee

gurantee-schreiber fitted bedrooms
Schreiber Fitted Bedrooms

The Homebase approved installation service, along with a dedicated personal installation advisor, will ensure your bedroom is finished to your specifications, complete with a 3 year workmanship guarantee.

Kitchen, bathroom and Schreiber fitted bedroom installations

All Homebase installations come with a 3 year workmanship guarantee, which includes all work completed by Homebase approved installers contracted within the sale. Typical works may include electrics, plumbing and tiling, including certification meeting legislative requirements.

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Our in-store experts will help to create a solution that fits around you

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Our designers

All of our designers are specialists in their field and are qualified to City & Guilds standard for added peace of mind

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