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Furniture care

Furniture care

Repairs and replacements can be unexpected

Now you’ve found the perfect furniture for your home, make sure it’s covered in-case of little accidents. Rips, scratches, tears and burns can be costly, so if you take out Furniture Care you can relax knowing if the worst happens you’re protected. Instead of you having to find the money for unexpected repairs and replacements, Furniture Care will protect your purchase against all sorts of unexpected problems.

It's easy to see why Homebase Furniture care is such great value for money.

It feels good to know you're covered

Add it at the till today and we’ll be here to help with:

  • Spills and stains
  • Dining table scratches
  • Damages caused by accident
  • Accidental fabric burns and tears
5 reasons to take out furniture care
  1. With up to 3 years’ protection, you won’t have to worry about unexpected repair bills.
  2. You’ll be covered against structural defects found after the manufacturers.
  3. Professional and expert repairers ensure you receive the very highest standards of craftsmanship.
  4. If we can’t fix the problem you will receive a Homebase voucher so you can buy a replacement.
  5. Care includes protection for the Hygena range.

Terms and conditions apply. See in-store leaflet for details.

Care is inclusive of any manufacturer's warranty.

How to buy furniture care

You can buy Furniture care at your nearest Homebase store, just ask the cashier at the till to add it to your purchases.

You can take out care up to 45 days from purchasing your product, provided your item has not been damaged. So if you've purchased your product on-line you can still take out Furniture care. Just visit your local store with your order confirmation. A full refund is available if you change your mind within 45 days and used the service. 

What is not included

Some exclusions and restrictions to this care apply. Key ones are:

  • Deliberate damage
  • Commercial or non-domestic use
  • General wear and tear
  • Damage caused by animals (other than bodily fluids), birds or insects
  • Furniture kept or used outdoors
  • Structural defects

If your item is replaced then the policy ends, unless the damaged item is part of a set. In this case, we will repair or replace the individual item and your care will continue. These are just examples only and a full list of exclusions and restrictions can be found in the in-store leaflet.

Furniture Care insurance is arranged by Castelan Limited with UK General Insurance Limited on behalf of: UK General Insurance Ireland Limited, Registered in The Republic of Ireland No.340407. Registered Office: Alexandra House, The Sweepstakes, Ballsbridge, Dublin 4. This can be checked by visiting http://registers.centralbank.ie.

Castelan Limited and UK General Insurance Limited are authorised and regulated by the Financial Conduct Authority. UK General Insurance (Ireland) Limited is authorised by the Central Bank of Ireland and is licensed to operate in the United Kingdom by the Financial Conduct Authority. This can be checked on the Financial Services Register at www.fca.org.uk/firms/systems-reporting/register or by calling them on 0800 111 6768.