Pricing policy

Pricing online

Product ranges and prices on this website have been chosen for 
  • Online prices may vary from the prices of comparable products in store.
  • Sometimes you might find that an online price or promotional offer is different to the in-store price or promotional offer.
  • In-store price promotions won't necessarily be available at Our in-store Price Promise doesn't apply to online purchases.
  • All prices are pounds sterling and include VAT (where applicable) at the current rates. But they exclude delivery charges, unless expressly stated otherwise.

See home delivery information for details

The price you pay online is the price displayed on this website at the time we receive your order. No other prices published by Homebase are applicable to these items. But please note the following:

  • We try to make sure all prices on our website are accurate but sometimes errors might occur.
  • If we find a mistake in the price of online items you've ordered we'll tell you as soon as possible. You have the choice of reconfirming your order at the correct price or cancelling it. If we can't contact you we'll treat the order as cancelled. If you cancel but have already paid for your items, you'll get a full refund.
  • And a point about lines sold in Homebase stores but not necessarily available online... We work to ensure online prices are reflected in prices offered in store. But in the rare instance that a discrepancy between prices occurs, we reserve the right to withdraw the product from sale.

Price Match Guarantee

If you find any comparable product cheaper at another store, we'll match the price and refund you 10% of the difference*. Just bear in mind the following:

  • Please make your claim within 14 days of purchase.
  • Your claim must be supported by a written quotation from the national retailer and/or by a current published price list.
  • The comparison will be made against the actual Homebase store price including any discounts or offers.
  • Where applicable a Homebase proof of purchase (receipt) is needed.
  • The product(s) must be comparable in style, quality and structure.
  • The Price Match Guarantee excludes all online retailers.

Please ask our store staff for full details. Product ranges and pricing in Homebase stores may not be the same as those for comparable products found on
* Excludes all purchases made from