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How to use this website

Your homepage

The homepage is your springboard to brilliant online shopping with Homebase. Here you'll discover our entire range with a quick click on the product type you're interested in. Stunning kitchens, sparkling bathrooms, the latest furniture, great stuff for your garden. It's all here. And links take you to special offers, inspiring ideas, Buying guides, How To guides, our handy Store Locator and Customer Services.

From anywhere on Homebase.co.uk you can instantly nip back to the homepage. Just click on the 'Home' link or the Homebase logo in the top left corner of your screen.

How do I search for products?

 There are two easy ways to find just what you want on Homebase.co.uk - browse our product range or search for specific items.

From anywhere on Homebase.co.uk you can instantly nip back to the homepage. Just click on the 'Home' link or the Homebase logo in the top left corner of your screen.

Browse

It's simple to browse all our online product range - just click on one of our main product categories. Do this from the homepage or with the navigation bar at the top of your screen. Each time you choose a category, the menu on the left-hand side of your screen shows a list of relevant sub-categories and criteria you can select for more browsing.

Here's an example. The homepage and top navigation bar display all main product categories such as Bathrooms, DIY and Furniture & Homewares. Select Furniture & Homewares and you zip straight to the Furniture & Homewares main page. Here a list of relevant sub-categories such as Beds and Mattresses, Sofas and Chairs and Dining Furniture appears on the left-hand side of your screen. Now select any of these sub-categories and browse until you find the product you want. You can also use the left-hand side menu to view products by different criteria, such as price, brand, colour and size.

Search

In a hurry? Search quickly for products by name, brand or size. Just use the search box in the top right corner. Simply enter the kind of product - beds, TVs or power drills, for example. Or type in the brand name such as Sony, Black & Decker or Flymo. All the products that match your chosen word will be displayed.

How do I order for home delivery and pay online?

Found the products you want? Now you can buy them online. Just click the 'add to trolley' button for each product you're buying. You'll then be directed to your trolley. Remember you can remove products from your trolley or stop the ordering process at any time.

Something you should know...
  • All prices are shown in pounds sterling and include VAT unless stated otherwise. Product ranges and pricing on this website have been specially selected for Homebase.co.uk. They may not be the same as those for comparable products found in our stores. Where savings are shown, higher prices were charged online.
  • Click on the product name to view details of footnotes marked by a † or *. The details will be shown in the additional information panel. For more information on pricing footnotes, please contact us.
  • Once you've added all your items to your trolley, click 'continue' to go to checkout.
  • Before you enter your details, we'll ask you to confirm your house number/name and postcode so we can check your chosen products are available. Once stock has been checked and we've confirmed your items are available, we'll ask you to complete your delivery and contact addresses. You need to complete all fields marked with an asterisk. Then you'll be presented with the delivery options available for your order. These will vary depending on the type of products you've ordered. See home delivery information for more details.
  • When you've completed the delivery details, you'll be asked to give your payment details. Again you'll need to complete all fields marked with an asterisk. You can pay by most major credit and debit cards. Your details will be encrypted to keep them secure. See our secure online shopping section for more information.
  • When you've completed your payment details, click 'continue' to place your order. You'll then get an on-screen acknowledgement with your order number and details. It's worth keeping a note of these for future reference.
  • We'll also email you to confirm we've received your order. This email is only an acknowledgement that we've received your order, which will be passed to our team to be processed.
  • By the way, you can place an order from overseas as long as delivery is to a mainland UK or Northern Ireland address. If you're ordering from abroad, enter the UK delivery postcode instead of your own postal or zip code in the 'your address' section.

How can I find special offers and the latest price cuts?

Just click the Latest Offers tab at the top of the page for special offers and latest price cuts. And if you're browsing our online product range, click the 'on special offer' link in the bottom left-hand corner of the screen. You'll then see all products in that category that are on special offer.

Check the full details of the offer and the product before you order so you're aware of any terms and conditions.

Can I find features and how-to guides on Homebase.co.uk?

We've lots of inspirational ideas to help you transform your home and garden including 'how-to guides' and 'buying guides' in our Help & Advice centre.

How can I find my local Homebase store?

Visit our store locator. With nearly 300 stores throughout the UK and Eire, Homebase is never far away...

If you can't find the information you want or need more help on using our website, go to Contact us.

JavaScript disabling

If you've disabled JavaScript in your browser, small elements of page functionality might not work in the Feature, How To guide and Buying guide sections of this website. These elements are there just to boost your Homebase.co.uk experience. So even with JavaScript disabled you'll still be able to search, shop and complete the checkout processes.