If you have a question about shopping online at homebase.co.uk please select the topic below for our frequently asked questions.
How do I cancel my order?
Contact customer services for the refund.
When will I be credited for my return?
Once the goods have been collected, it will take 7 days for the refund to process back to the issuing card.
I have not received my refund?
Please allow 7 days from cancellation or collection date for the refund to be process back to the issuing card, if 7 days have passed then please contact customer service to confirm the refund has been processed.