Rated 1 out of 5 by Em73 Worst Hoover I've bought!
Had this since Dec 2015 and its terrible!!
After the first 3 months the filter blocked so it lost complete suction, the filter can't be washed so had to purchase a new one. Considering I live in a small 3 bed house with only carpet on the stairs and in the bedrooms I thought the filters would have lasted longer!
Now looking for a new Hoover as I can't keep replacing the filter every few months!
06 January 2017
Rated 1 out of 5 by Repard Waste of money
After having upright for many years talked into a cylinder too much messing about tools flimsy wheels fell off only good thing good suction
20 December 2016
Rated 2 out of 5 by DannyC Hard to Move, Too Powerful
Another wasted purchase from Vax and our last, we had an upright and although said lightweight it was far from it so we purchased a cylinder.
Looks good but can hardly move it across the carpet, even when opening the valve/air let on the handle the head does not glided back and forth across the carpet. The air let when open is right where your hand needs to be on the handle and thus it often closes the air let back up.
Best part of this product is the pet hair turbo tool but where that doesn't move and is straight it can only be used on some of the higher stairs.
I also think they make these too powerful, when we empty the cylinder it had a lot of our carpet underlay in with the dust, our carpet is only two years old so not like it's breaking up under the carpet with age.
Ideally these need different power settings.
Hugely Disappointed once again.
07 October 2016
Rated 3 out of 5 by Lubbylou Overall good product
Good product, the suction literally pulls the carpet away from the floor. I think that someone who wasn't very strong would find it hard to move the vacuum head across the carpet. The down side is that the cable is too short, the curved handle at the end of the hose that connects to the metal tubing should be metal not plastic, as it tends to collapse when you push the vacuum head across the floor, as it is difficult to adjust the suction which in turn makes it difficult for the head to flow across the carpet smoothly. It would be good if the powerful suction could be turned down slightly more as even when opening the vent on the handle it can still be difficult to get a smooth action when vacuuming carpets. it does a great job of removing pet hair and it is excellent on hard floors.
28 February 2016
Rated 1 out of 5 by VW_Matt Great Motor, really poor everything else...
Bought this as a replacement for my excellent Vax Cyclone 2 unit but frankly it’s a poor effort from Vax. Great little package of unit, powerful motor but massively let down by ancillary quality.
The issues are:-
◦ The filter covers are now in the wheels (genuinely a good idea) except they keep falling off (and yes I am fitting them correctly). I keep turning around to see a blue trim lying on the floor behind me.
◦ The cable is too short, annoyingly ~2m shorter compared to my previous machine (see photo)
◦ The wand is also too short ~200mm shorter than previous model, to the extent that my back hurts when using it… I’m only 5’9” (see photo)
◦ And worst of all the plastic moulded handle that the extendable wand attaches to is so thin it has already necked and weakened after a couple of uses…. Snapping any day now.
Mines going back to Mr Vax, nice try but no cigar.
25 February 2016
Rated 4 out of 5 by ched turbo head is very effective
great item, the turbo head is the best accessory but the angle is only about 30 degrees , so it means i have to kneel down on the floor in order for it to be effective.you cannot stand up and use this accessory.
The best accessory is not highlighted in the description above which make this vacuum stand out from the rest.
As I cannot kneel for long makes it hard to clean. All it needs is an adapter to add another 30 degrees, which costs pennies to make and would be less of a back breaker for me.
When cleaning the filter, there should be two markers on the front of the dust container as it took me ten minutes to get the container to click in the body, although there is a marker on the back, it is not easy to see.
plastic hose kinks quite easy . thus reducing the suction, product developer needs to address these problems.
well despite this review not looking good for some, I must say its still one of the best hoovers or should i say cylinder vacuum cleaners i have used to date, and would still recommend it all day long.
Note : the photo i have added is the real heart of this vacuum cleaner, yet you can't see it in the Vax Add.
I want to buy a spare part, but no picture is available on your website.
20 February 2016
Rated 4 out of 5 by Jane Mc Powerful hoover
I am very pleased with this VAX overall. Powerful suction and useful accessories. Lightweight easy to clean. Main body moves along easily as you vacuum
Only issues power cable too short and wheels on the multi floor head could help move the head over surfaces more.
17 February 2016
Rated 5 out of 5 by Tartan kilt Powerful suction
Only bought a few weeks ago and used a few times along with my existing VAX.
It has very powerful suction as it nearly lifted my carpet and floor tiles,only drawback was you are not able to adjust the power but no real problem.
Really impressed by the way it lifted the very small minute dust particles.
To me it is very light and easy to move around.
Carpet looked even cleaner after the first use. Very impressed.
Quiet motor and plenty cord so don't have to keep moving plug from room to room all the time.
Very easy to put together and easy to empty.
Highly recommended product.
13 February 2016