Rated 4 out of 5 by Rich Great product, when I finally got all of it.
Originally check online, and was told it was in available in store, so was disappointed to have driven 20 miles to find the store had not had any stock for months.
Ordered online, but when it arrived the axel supplied did not fit. I had to bounce around a couple of numbers before finally going to the Outback website and submitting a warranty form, which said I'd get a 48hour response... 48 hours later I had no e-mail, but was then pleasantly surprised to come home and find a new axle waiting for me!!! Maybe not great comes, but great service.
All good and together now, and I have to admit I love this product. I had be a charcoal man for years, but am now converted, with the speed, flexibility, and quality of this product.
26 September 2016
Rated 1 out of 5 by Nic Un Buildable!
Delivered on time as promised but with no instructions and wrong hardware pack.
Tried to contact Outback but they never got in touch.
The supplier (Homebase) was fantastic, but they still could not get Outback to send the correct nuts and bolts, so sadly the BBQ had to be returned.
Would not chance buying another as customer services from Outback seems non existent.
Homebase on the other hand have been so helpful and efficient.
21 August 2016
Rated 5 out of 5 by Sarah Excellent well built BBQ
We are really pleased with the BBQ - Great value for money, really well built and cannot wait to use it!
18 August 2016
Rated 4 out of 5 by Ian Tester Great product, rubbish delivery
Easy to assemble compared to older models, seems robust, all works OK. Build quality isn't what it used to be (hood is much lighter so I doubt it will last as well as our previous Outback).
15 August 2016
Rated 5 out of 5 by Jacejem Substantial BBQ!!!
This is solid and good looking!!
It's big - and having bought at sale price - an expensive looking and feeling piece of equipment.
No difficulty two of us putting it together (extremely well packaged by the way) - it always helps if you read the instructions PROPERLY!!
It cooks quickly and easily with great control over the 3 different areas - nice to have a grill plate for cooking things that might fall through the bars.
Totally recommend lining the slide out "drip" tray with foil before you cook.
The one thing we had difficulty with was everything sticking to the grill surface- even after oiling it - not easy to scrub clean but now hv a special heavy duty wire brush which does the job. Hopefully it will get less "sticky" as the surface becomes seasoned.
Great BBQ and even looks good with its Outback black cover when not in use!!
12 August 2016
Rated 5 out of 5 by Gary Excellent product
Really pleased with the new barbecue, well made not too bad to assemble and quite sturdy, cooks even and like the hot plate, have used twice so far with excellent results, might not have all features of new model but I am really happy and can't complain with the price paid, would definitely recommend this purchase.
10 August 2016
Rated 5 out of 5 by Pauline Clothier Excellent quality
Lovely, sturdy construction, cooks evenly doesn't cremate food. And looks good. Expensive but well worth it.
08 August 2016
Rated 4 out of 5 by Mark Outback BBQ
I was looking for a BBQ for some time to replace a cheap and nasty one and had spent some time looking around at the BRANDS to see what I could see. After looking at this one on offer I seemed to be getting a lot for my money.
Ordered on line as the nearest Homebase is some drive away. I would have liked the option to arrange a collect from store but this was not given so ended having to pay for the delivery.
Instructions are not very clear on building as with most flat pack furniture, it does recommend having to use to two people but I did not have this option to keep the Box it comes in handy to support the main body to line up the screws and you just need to trim about an inch off it give you enough flex to get that sorted.
Took me about an hour to do on my own. I have now had several BBQ, even in this great British weather but the quality does stand out I have had no issues with the quality and the results I am getting. I did go an purchase a cover for it so I could leave out covered during the summer rather than trying to put away, but will store over the winter.
Its nice to have the option of the Griddle pan against the racks and the independence of having three independent burners has proved useful.
So Far very happy with the purchase.
01 August 2016