Rated 4.4 out of 5 by 20
Rated 5 out of 5 by Stefano C Great Product
I bought 2 of these bins after having had one in a previous house. The height of the lid is perfect in the kitchen and does not need bending when disposing trash. The click of the lid is very soft and can be opened even when hands are occupied. the bin capacity is perfect for heavy cooking. I got two, one for normal trash and the other for recyclable materials. The bin fits original Brabantia Bags perfectly (it takes 20 sec. to replace one) but works well also with 3rd Party ones. The flat back makes it flush against the wall notwithstanding the big dimensions.
16 October 2016
Rated 5 out of 5 by Alli Love this Trashcan & Brabantia's Customer Service
I bought this bin a year ago and couldn't be happier with it! When one of the pieces broke off (my fault!), I called Brabantia's customer service. I left message on their general mailbox and someone called me back within a few hours. They sent me a replacement lid at no charge and I received it within a couple of days. Excellent customer service! I will be a loyal Brabantia customer for a long time!
11 December 2015
Rated 5 out of 5 by rifkamattman I LOVE this company and their products
I just received a replacement lid after emailing from this website that my lid broke after 8 years of having the best trash can in the world. I have a very small kitchen and I have not found a better trash bin than this one to fit flat against the wall to better fit my tiny kitchen. When the springs of the lid broke, we suffered to manually lift the lid, but that is not a permanent solution. I am so glad I read all the other reviews on here and contacted Brabantia. Got my new replacement lid less than a week after my correspondence. Replacement and delivery were free. My new favorite company!
24 July 2015
Rated 5 out of 5 by Leti Highly recommended
Excellent product! functional and looks great. It's 40L but it doesn't look big in the kitchen.
07 April 2015
Rated 5 out of 5 by Wyebank Bradford Excellent customer service
I have had my bin about 7 years(don't have the receipt) and the lid broke. We glued it the first time and then lost the little black pin. I e-mailed customer service who were brilliant and sent me a new FOC. It has restored my faith in human nature and I will purchase Brabantia in future.
12 March 2015
Rated 1 out of 5 by sarahg The weak point in the lid catch
We also have this 40 ltr bin and were very happy with it - however the lid catch broke very soon after getting it. I tried to get a new catch but then found it was a different type of catch and had wasted my money. These bins definitely have a weak point in the design - the lid. I would like to replace this lid - but not pay any more money!! I see someone else has managed to get some good customer service for Brabantia and they have replaced the lid free of charge. Can mine be replace too please?!
20 November 2014
Rated 5 out of 5 by G Man Great product and amazing customer service!
I bought this bin 9 years ago and the lid has just failed after many years of excellent service. I called Brabantia and although I did not have the receipt to prove the bin is still within the 10 year guarantee, this was no problem at all. The customer service advisor asked questions to identify the right bin and then sent a new lid under the guarantee and also paid for delivery.
I cannot rate this customer service high enough, and it is great to see such a customer focused company in times when many others are trying to cut corners and costs. When I eventually do need to buy a new bin I will definitely choose Brabantia again!
15 September 2014
Rated 5 out of 5 by Sparts Solid item
Had this bin for over 3 years now. Solid.
Never had a problem and it doesn't have a scratch on it - even sharing the house with a 2 year old and two cats.
08 August 2014